Terms of Service

Last Updated: 4/27/2026

  1. Introduction

    These terms and conditions govern your use of our website. By using our website or requesting a quote, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of them, you must not use our website. You must be at least 18 years of age to use this website.

  2. Service Fulfillment

    Concrete Bear™ is a national home services brand managed by OptoLeads LLC. Physical construction, installation, and repair services may be fulfilled by independently owned and operated local professionals authorized to operate under the Concrete Bear brand. These independent professionals are separate legal entities and are solely responsible for obtaining all necessary local permits, maintaining required state licenses and liability insurance, and honoring any warranties on their physical labor and materials. Photos and videos on this site may feature actors, models, or representative stock imagery to illustrate the quality of our brand standards.

  3. Limitation of Liability

    In the event that your project is fulfilled by an independent authorized local professional, you acknowledge and agree that:

    1. Any contract or agreement for physical labor, construction, or installation is strictly between you and the independent local professional assigned to your project.
    2. We shall not be held liable for any property damage, bodily injury, delays, or financial loss arising out of or related to the physical work performed on your property.
    3. Any claims, disputes, or requests for warranty fulfillment regarding physical labor or materials must be directed solely to the independent local professional who executed the work.
  4. Call Recording and Quality Assurance

    To ensure the highest level of customer service and maintain our brand standards, you agree and acknowledge that we may monitor and/or record any phone calls you make using the phone numbers listed on the website.

  5. Copyright and Intellectual Property

    Copyright © 2026 Concrete Bear™ and OptoLeads LLC. All rights reserved. We own and control all the copyright, trademarks, and other intellectual property rights in our website, brand assets, and the material on our website. You must not republish, sell, rent, sub-license, or exploit material from our website for a commercial purpose without express written consent.

  6. Permission to Use Website

    You may view, download for caching purposes only, and print pages from the website for your own personal use. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful. Automated data collection activities (including scraping, data mining, and data extraction) are strictly prohibited.

  7. User Supplied Information

    You ensure that all the information you supply to us through our website is true, accurate, current, and non-misleading. We respect your privacy; please review our Privacy Policy to understand how we handle your data.

  8. Governing Law and Jurisdiction

    This Agreement shall be governed by and construed in accordance with the laws of the State of Texas. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Texas.

  9. Severability

    In the event any provision or part of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, only that particular provision or part so found, and not the entire Agreement, shall be considered invalid, and the remaining provisions shall continue in full force and effect.

  10. Contact Information

    For questions regarding these Terms, please contact us at: [email protected]